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Meet The Staff

Suzy – Optician and Office Manager

Suzy Penton is our Licensed Dispensing Optician and our office greatly values her 31 years of optical experience. She has been licensed since 1991 so it is safe to say Suzy knows her job. Even better, Suzy loves her job because it proves to be an interesting combination of many fields like Medical, Customer Service, Technology, Sales and even Fashion. Best of all it truly helps her make a difference in people’s lives. Suzy smiles when she says “There is nothing more rewarding than helping improve someone’s vision!” When Suzy isn’t helping our patients see better and look great in their new glasses, she is probably outdoors. She loves watching sports and is a big fan of the Blue Wahoos, FSU Seminoles and her favorite Jacksonville Jaguars.

Kim – Insurance and Billing Coordinator

Kim is the Insurance and Billing Coordinator. Kim has been with Dr. Leonard since 2004, first as a patient, and then as an employee of Coastal Family Eyecare, since 2011. She has worked in many different roles; front desk, optical, and as a tech, doing special testing. Currently, Kim handles all credentialing for both offices. In addition to working at Coastal Family  Eyecare, Kim is a graduate student, and is the mom of a teenage boy. She comes from a large family, and enjoys spending time with them. When she’s not busy on the phone, or answering all of our questions, she likes to relax with her friends: going to the movies, painting (with a twist) and eating lots of sushi and Mexican food.


Heather – Optical Associate

Heather, our Optical Associate, has been an enthusiastic part of the team since 2017. She has been working in the optical business

 since 2007! She brings a decade’s worth of experience to the office and has a passion for designing lenses that give patients their best vision. When she’s not being a “nerd” (as she calls herself) over lens enhancements, Heather is spending time with her children. She loves taking them to the beach. She is an expert, not only in optical, but in homemade spaghetti sauce as well.

Shannon – Optical Associate

Shannon is our Optical Associate and Receptionist in our Orange Beach location. Shannon has been working in optical since 2008 and she has a lot of knowledge that she brings to the table. She loves this practice because of how much it feels like a family, and she truly enjoys fitting patients in lens and frame designs that make them feel confident, and give them their best vision. When she is not laughing with the team and patients, she spends time with her family, taking trips to the beach. She also loves a good book.

Lola – Technician

Lola, our Technician, is a wonderful addition to our team. She has 22 years of experience in ophthalmology and has a deep appreciation for management and treatment of eye diseases. Her passion for health care shines with all of our patients. When Lola is not pre-testing patients, she enjoys going to the gym, reading and making jewelry. She is a new motorcycle rider as well and loves her time outdoors!


Nancy – Receptionist

Nancy, our Receptionist, is usually the first face you see when you come into our office. She enjoys her work with patients immensely and describes working at Coastal Family Eyecare as “really feeling like I’m helping people”. On the weekends Nancy loves to relax at the beach, and she’s also a movie junkie. Her long-time favorites are Ever After, and Norbit. Her favorite show is The Golden Girls.

Moira – Marketing Associate and Technician

Moira, our Marketing Associate and Technician, has been working at Coastal Family Eyecare since the summer Dr. Leonard opened her first location. She now is the tech for Dr. Charbonneau, pre-testing patients, as well as working on marketing materials and looking for new strategies to integrate CFE even deeper into serving the community. Moira is a full time college student, and when she is not working at the office or on school work, she enjoys cooking all different types of foods, and practicing yoga.